FAQ
WHAT IS YOUR CANCELLATION POLICY?
We allow cancellations with full refund outside of 3 weeks of the first day of your reservation. 50% refunds will be issued outside of 2 weeks, and no refunds will be issued within 2 weeks.
TELL ME ABOUT THE WATER.
The trailers come filled with 21 gallons of potable water which should last up to an 5 night rental with conservative water use. Remember, this isn't your home tap so be very thoughtful with your water use. If you run out of water before your reservation is up or your designated refill day I can refill your tank for a $40 fee.
I HAVE A TRUCK. CAN I TOW MY OWN TRAILER?
We do not allow towing.
DO YOU ALLOW DOGS?
We do allow dogs! For an extra cleaning fee(you know dogs shed... that takes extra cleaning effort on our part) you can bring your dog adventuring with you! Please don't leave your dog in the trailer unattended.
ARE THERE SHOWERS OR BATHROOMS?
Teardrop trailers do not have bathrooms or showers. There are many very nice, clean places to take showers in town. The Moab Aquatics Center is our favorite, Up the Creek Campground is great also.
WHERE SHOULD I GET A CAMPSITE?
My favorite and where most guests prefer to stay is at a BLM Campground. They nearly are all first come-first serve so it is a good idea to arrive early in the day or try to book a site at Ken's Lake on recreation.gov. Campgrounds within my free delivery zone are Sand Flats Recreation Area, Highway 128 Campgrounds up to Big Bend, Kane Creek Road Campgrounds up to Ledge, Ken's Lake Recreation Area(reservable on recreation.gov), and Highway 279 up to Gold Bar. Discover Moab has some great info on the local campgrounds. http://www.discovermoab.com/campgrounds.htm
I DON'T WANT TO FIND A SITE WHEN I GET HERE. CAN I MAKE A RESERVATION SOMEWHERE?
Some guests prefer to have a site reserved and ready to go when they arrive. The Bureau of Land Management just launched reservations at Ken's Lake Campground. You can make a reservation on recreation.gov. There are also many private in town RV campgrounds that take reservations. The trailers are self contained so there is no need to get a site with hook-ups. Just the most basic site will do. Trailer dimensions are 7'x11'.
**NO DELIVERY TO ARCHES NATIONAL PARK DUE TO FREQUENT GATE CLOSURES.**
WHEN SHOULD I ARRIVE TO SELECT MY FIRST COME FIRST SERVE BLM SITE?
Moab can be very busy during Spring and Fall. All reservations booked for March-May and Sept-October must arrive no later than 12pm to select a campsite. If you can arriver earlier, please do.
I WANT TO STAY WHEN IT IS REALLY COLD AT NIGHT. WILL I BE COMFORTABLE?
Absolutely! The trailers are well insulated, we provide ample bedding and the trailers are heated by propane heaters.
I WANT TO STAY DURING THE SUMMER. WILL I BE TOO HOT?
It is true that summer's in the desert are hot! Night time temps generally drop substantially though and guests have found sleeping to be perfectly comfortable.